Outscaleby Upscale Outreach

Blog · Replies and meetings

How to keep a LinkedIn conversation going

Ask them something. Nearly four in five answers don’t.

Upscale Outreach ·

Ask them a question. In real conversations, prospects wrote back to 52% of answers with a question in them and 29% of answers without one. Yet 78% of answers asked nothing.

Outscale benchmarks, from 112,945 prospects reached in real campaigns.

Questions get answers. Full stops get read.

Once a prospect replies, everything rides on your answer. In real conversations, prospects wrote back to 52% of answers with a question in them. Answers without one: 29%.

  • Your answer asks a question52%
  • Your answer asks nothing29%
Outscale benchmark: prospects who wrote back after our first answer to a reply worth answering.

It held for almost everyone answering. In 13 of the 14 inboxes with enough of both, answers with a question got written back to more.

And it isn’t only the obvious question. Leave out every answer that proposed a time, and it’s still 53% against 28%.

Conversations that stay open are the ones that book. Across every answer, 10.8% of those with a question ended in a meeting, against 3.9% of the rest.

Why answers end on a full stop

78% of answers asked nothing. They asked about pricing, you answered about pricing. Job done. It feels thorough. It feels polite. The ball’s in their court.

But a statement asks nothing of them. To write back, they’d have to invent the next move, and nobody does extra work for a stranger on LinkedIn. A question hands them the next move. And leaving a question hanging feels rude, so most people answer it.

A full stop is a very polite way to end a conversation you wanted to keep.

What to do today

  • Answer, then ask. Give them what they asked for, then hand them the next move.
  • One question is enough. Two did no better than one: 53% against 52%.
  • Make it easy to answer. Pick a question they can answer in one line.
  • Ask even after a “thanks”. When the reply was just thanks, 55% wrote back to a question, against 31% without one. More in how to reply when a prospect just says thanks.

About this research

Upscale Outreach runs LinkedIn outreach for B2B companies and builds Outscale, the software behind its campaigns. Every benchmark here comes from real campaigns, anonymised. Nobody is ever named. A conversation counts as booked when the prospect confirms a meeting in the thread. About our research

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