How to keep a LinkedIn conversation going
Ask them something. Nearly four in five answers don’t.
Upscale Outreach ·
Ask them a question. In real conversations, prospects wrote back to 52% of answers with a question in them and 29% of answers without one. Yet 78% of answers asked nothing.
Outscale benchmarks, from 112,945 prospects reached in real campaigns.
Questions get answers. Full stops get read.
Once a prospect replies, everything rides on your answer. In real conversations, prospects wrote back to 52% of answers with a question in them. Answers without one: 29%.
- Your answer asks a question52%
- Your answer asks nothing29%
It held for almost everyone answering. In 13 of the 14 inboxes with enough of both, answers with a question got written back to more.
And it isn’t only the obvious question. Leave out every answer that proposed a time, and it’s still 53% against 28%.
Conversations that stay open are the ones that book. Across every answer, 10.8% of those with a question ended in a meeting, against 3.9% of the rest.
Why answers end on a full stop
78% of answers asked nothing. They asked about pricing, you answered about pricing. Job done. It feels thorough. It feels polite. The ball’s in their court.
But a statement asks nothing of them. To write back, they’d have to invent the next move, and nobody does extra work for a stranger on LinkedIn. A question hands them the next move. And leaving a question hanging feels rude, so most people answer it.
A full stop is a very polite way to end a conversation you wanted to keep.
What to do today
- Answer, then ask. Give them what they asked for, then hand them the next move.
- One question is enough. Two did no better than one: 53% against 52%.
- Make it easy to answer. Pick a question they can answer in one line.
- Ask even after a “thanks”. When the reply was just thanks, 55% wrote back to a question, against 31% without one. More in how to reply when a prospect just says thanks.
More in replies and meetings
How to reply when a LinkedIn prospect just says thanks
“Thanks” is a maybe with good manners.
Ask for the call. When a prospect replied with only “thanks”, proposing a time booked 1 conversation in 6. Leaving it booked 1 in 53.
Read itWhat to do when a LinkedIn prospect says “not right now”
“Later” is a diary entry, and nobody keeps the diary.
Name the date now, even if it’s months away. When a prospect said “later”, proposing a time booked 1 conversation in 6. Leaving it booked 1 in 572.
Read itHow fast should you reply to a LinkedIn message?
Within the hour, with a time in it.
Within the hour, and with a time in it. A first answer that proposed a time booked 1 conversation in 4 when it went out within the hour. A fast answer with no time in it booked 1 in 26.
Read itHow to handle objections on LinkedIn
Answer it with a question.
Answer an objection with a question. When the first answer asked a question, 58% of prospects wrote back and 32% came back warm. When it handled the objection, 20% wrote back and 4% came back warm.
Read it