Outscaleby Upscale Outreach

Blog · Benchmarks

Does seniority change LinkedIn acceptance and reply rates?

It’s quiet at the top.

Upscale Outreach ·

Yes. Every rung up the ladder, fewer accept and fewer reply: managers accepted 47% and replied 30%, directors and heads 39% and 28%, the C-suite 32% and 22%. It held within the same campaigns, and founders and owners, just as senior, landed on their campaigns’ usual rates.

Outscale benchmarks, from 115,160 prospects reached in real campaigns.

Up the ladder, down the rates

  • Manager47%
  • Board44%
  • Owner or partner43%
  • Director or head39%
  • C-suite32%
  • Every level together39%
Outscale benchmark: connection requests accepted, by the prospect’s level. Levels with 1,000 or more settled requests.
  • Manager30%
  • Board29%
  • Director or head28%
  • Owner or partner26%
  • C-suite22%
  • Every level together26%
Outscale benchmark: people who replied once messaged, by the prospect’s level.

Manager, then director or head, then the C-suite. At every rung, fewer accepted and fewer replied. It held against the same campaigns too: the C-suite accepted below its own campaign’s average in 67 campaigns out of 83, and replied below it in 59 out of 72.

Why the top goes quiet

Everybody was taught to go to the decision-maker. So everybody does. The C-suite inbox is where every pitch lands, and a reply from the top commits the whole company. Silence is safer.

A manager lives with the problem every day. Being asked about it is flattering, and their network is their next job. And for the person sending, aiming high feels like fewer steps to the money.

Founders break the pattern

Founders and owners are every bit as senior. They landed right on their campaigns’ usual rates, accepting 43% and replying 26%. Nobody stands between them and the decision. It’s their company and their problem. It’s why founders matched or beat chief executives on replies in every campaign that had enough of both.

What to do today

  • Try one rung down. Managers beat their own campaigns on both rates.
  • Judge a C-suite campaign on its own scale. Fewer replies from the top is normal.

About this research

Upscale Outreach runs LinkedIn outreach for B2B companies and builds Outscale, the software behind its campaigns. Every benchmark here comes from real campaigns, anonymised. Nobody is ever named. A conversation counts as booked when the prospect confirms a meeting in the thread. About our research

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