Outscaleby Upscale Outreach

Blog · Running outreach at scale

Where LinkedIn outreach leaks

None of the leaks is dramatic. Together they’re the difference.

Upscale Outreach ·

In small places, all at once. In real campaigns, accounts sent 74% of the volume they were set up for, and 42% of the replies worth answering never got a message back. Put just those two together and fewer than half the conversations a campaign was built for get a real chance.

Outscale benchmarks, from 112,991 prospects reached in real campaigns.

Three leaks, none of them dramatic

Outreach rarely fails in one big way. It leaks in small ones, all at once, and each is easy to miss. Here are three we can measure across real campaigns.

1. Accounts send less than they should

Accounts sent 74% of the volume they were set up for. Short weeks came in runs, and most of the time nothing on record had stopped the account. More in why your LinkedIn accounts send less than you think.

2. Replies worth answering go unanswered

42% of replies worth answering never got a single message back. They arrive in a personal inbox among everything else, and nobody is looking for the ones still worth answering. More in how many LinkedIn replies go unanswered.

3. A market underperforms and nobody sees why

Inside the same campaign, the best market accepted 56% more often than the worst. Across a hundred campaigns, that slice is never looked at. More in LinkedIn acceptance rates by country and LinkedIn reply rates by country.

Small leaks multiply

Take just the first two. A quarter of the volume never goes out. And of the replies worth answering that do come back, 42% never hear from you.

  • Volume that went out74%
  • Replies worth answering that got an answer58%
  • Both together43%
Outscale benchmark: the first two leaks, and the two multiplied: arithmetic on two benchmarks.

Multiply them and only 43% of the conversations a campaign was built for get a real chance. Neither leak looked like much on its own.

Why nobody watches

Every leak belongs to nobody in particular. The account’s owner thinks the tool is sending. The closer thinks somebody else has the inbox. The strategist doesn’t have enough data yet to slice the markets.

One campaign, somebody attentive can stay on top of all three. Ten campaigns, they cannot. A hundred, and nobody is even trying.

What to do today

  • Give every leak an owner. A leak everybody can see and nobody owns stays open.
  • Check sends and waiting replies every week. Per account and per inbox, because totals hide the quiet ones.
  • Use benchmarks from other campaigns. One campaign rarely has enough data to judge a market. Results pooled from every campaign you’ve run, and benchmarks like these, show you where to look first. More in how to find your best LinkedIn audience in campaigns you’ve already run.

What closes the leaks

All three need watching on every account, every inbox and every market, every week. Nobody has the hours for that across a hundred campaigns. Outscale does it for you.

  • Accounts sending short. Snapshot shows every account’s sends against its target, how many weeks in a row it has come in under, and the days it lost and why. A quiet account shows up in its first week.
  • Replies left unanswered. Snapshot lists every reply still waiting for an answer, inbox by inbox. Next Move shows how each person on the team answers, and which answers end the conversation.
  • Markets nobody can see. Agency IQ pools every campaign you’ve ever run and shows acceptance and replies by country, job title, industry and company size, so a weak market shows up even when one campaign is too small to see it.

Each leak gets caught in the week it starts, while it’s still small.

About this research

Upscale Outreach runs LinkedIn outreach for B2B companies and builds Outscale, the software behind its campaigns. Every benchmark here comes from real campaigns, anonymised. Nobody is ever named. A conversation counts as booked when the prospect confirms a meeting in the thread. About our research

More in running outreach at scale